Guide · New Zealand
How to forward calls on 2degrees
To forward the calls you miss on 2degrees, use your phone's call settings. Forward calls when you're busy, don't answer or can't be reached. Don't pick forward all calls, or every call goes there.
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In your phone's call settings
- Open your phone's call settings and find call forwarding.
- Turn on forwarding when busy, when unanswered and when unreachable, each to the number you want.
- Don't use forward all calls, or every call goes there, including the ones you'd answer.
- 2degrees' help points you to your phone's Call Settings to check whether diverts are set up.
Check it worked
- Ring your mobile from another phone and let it ring out. It should go to the number you set.
- Put your phone in flight mode and ring it again. It should go straight to the number you set.
Forward the calls you miss to your AI receptionist
In Tradies Line, pick your carrier under Settings, Phone, and these codes show with your AI receptionist's number already filled in. It answers the calls you miss on the number your customers already ring, and books the job.
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Questions
Does 2degrees have call forwarding codes?
2degrees' help pages don't list forwarding codes. Set it up in your phone's call settings, choosing busy, no answer and unreachable rather than all calls.
Steps as 2degrees publishes them, checked on 6 October 2026: 2degrees.nz,2degrees.nz. Other carriers: Telstra, Optus, Vodafone, One NZ, Spark, or all carriers.
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