Tradies in Newcastle
Merewether to Maitland in a day? The office keeps up with you.
Tradies Line is the AI operating system and job management software for Newcastle tradies. Jobs, quotes, invoices and messages sit in one place, whichever end of the Hunter the job's in.
No card, no time limit.
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508,437 people
in the Newcastle-Maitland urban area at the 2021 census
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Over 149 million tonnes
of coal exported through the Port of Newcastle in 2025
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About 34,000 new jobs
forecast for the Hunter over the next five years, driven by the energy transition and infrastructure projects
The backlog storm season leaves across the Hunter
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Storm season buries the phone.
When an east coast low rolls through, every roofer, plumber and sparkie in the Hunter is flat out. Every call still gets answered and logged instead of ringing out.
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Old homes, a backlog of quotes.
Cottages, terraces and Federation homes mean a constant run of rewire and re-roof enquiries. Quoting from your own price list from Cooks Hill gets each one out the same day.
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A region you drive, an invoice book that lags behind.
Merewether to Maitland to Cessnock and back down the M1. Raise the invoice from the job on your phone before you're back on the highway.
What it does for a Newcastle trade business
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Every enquiry, answered.
Customers keep ringing your 02 number. Calls you can't take forward to your AI receptionist, and Wombo, your AI office manager, answers website chat, WhatsApp, Messenger and Instagram and texts in your business name. Jobs get booked or the details taken, and anything urgent comes straight to you.
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Jobs and crews on one board.
Every job lands on the calendar, the list and the map, crews get their own lanes, and you move a job between crews with a drag, and each person gets their day's run on their phone in one tap.
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Quotes out, invoices paid.
Quotes are priced from your own price list and drafted for you to check and send; your customer accepts on their phone and it becomes a job. Invoices go out from the job with a pay link, and with reminders on, the unpaid ones get chased.
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It handles the storm-season surge end to end.
When an east coast low hits and water is coming in all over the Hunter at once, every enquiry lands in one inbox. Quotes go out from your price list the same day, and booked jobs land straight on the calendar.
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It keeps crews sorted across a region you have to drive.
A Hamilton job in the morning, a Maitland job after lunch. Each crew works off their own day on their phone, and the whole week shows on a map so a Cessnock run doesn't get booked the same day as a Charlestown one.
Some of the places we work
Tradies Line works anywhere in Australia, in every suburb and town, not just the ones named here.
- Newcastle CBD
- Hamilton
- Merewether
- Charlestown
- Kotara
- Wallsend
- Mayfield
- New Lambton
- Maitland
- Cessnock
- Belmont
- Cardiff
Common questions
I work all over the Hunter, from Newcastle to Lake Mac, Maitland and Cessnock. Does the job history stay straight?
Yes. Every job, quote and invoice sits against the customer's record with the suburb attached, so a Belmont job and a Mayfield job never get crossed over.
Do you only cover the suburbs listed here?
No. Tradies Line works anywhere in Australia, so all of the Hunter too, not just the suburbs named on this page. After-hours storm callouts get answered and logged the same way wherever the address is.
What does Tradies Line do?
It's the AI operating system and job management software for a trade business: jobs and dispatch, quotes, invoices and payments, customer records and one inbox for every message, in one place, with AI staff doing the admin. Wombo, your AI office manager, does the work across all of it when you type or talk to him, and you check and send anything that goes out.
Do I need a new phone number?
No. You keep the number your customers already ring and forward it to Tradies Line on busy or no answer with one code from your carrier. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.
Does the customer know it's an AI?
If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.
The whole office, not just the phone
Your AI staff
Run the office
- Job management Jobs, crews and dispatch on one board.
- Quotes and estimates From your price list to a yes on their phone.
- Invoicing and payments A pay link on every invoice, and chasing.
- Customer records Every call, job and message on one record.
- Shared inbox Calls, chat, texts and socials in one place.
See how it works for your trade
Ready to hand the office over?
Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.
Start freeNo card, no time limit.