Tradies in Newcastle
Merewether to Maitland in a day? Your phone still gets answered.
Tradies Line is the AI receptionist for Newcastle tradies. When you're up a ladder in Cooks Hill, driving the M1, or flat out after an east coast low, it answers the calls you can't take. It books the job or captures the lead, and confirms it by text.
No card needed. Keep your existing 02 number or mobile.
508,437 people
Greater Newcastle (Newcastle-Maitland), Australia's 7th-largest urban area and the second-largest in NSW
149.1 million tonnes
of coal shipped through the Port of Newcastle, the world's largest coal export port, in 2025
~34,000 new jobs
forecast for the Hunter over five years as the economy shifts to energy, infrastructure and defence
The jobs that go to the next name in the Hunter
Storm season buries the phone.
When an east coast low rolls through, every roofer, plumber and sparkie in the Hunter is flat out and the phone won't stop. The AI catches the surge and turns it into booked quotes instead of missed calls.
Old homes, endless quote calls.
Newcastle's cottages, terraces and Federation homes mean a constant run of rewire, re-roof and re-plumb enquiries. You can't answer up a ladder in Cooks Hill. The AI takes the details and books the job.
A region you have to drive.
Quote in Merewether, next job out at Maitland or Cessnock, then back down the M1. Answering behind the wheel costs $434 and 5 demerit points in NSW. The AI answers so you don't have to.
What it does on a Newcastle call
It answers on your existing 02 number.
Your customers keep ringing the number they already know. When you're on the tools, driving, or off for the night, the call forwards to your AI receptionist and gets answered in a natural local voice.
It books the job or takes the lead.
It books the job straight onto your calendar, or captures a structured lead with the suburb and the details you need to quote. One SMS confirms any booking, in your business name.
It handles the storm-season surge.
When an east coast low hits and half the Hunter has water coming in at once, the calls that would ring out get answered. It asks what the job is, which suburb, and the access, and works to your services, prices and hours.
It texts you on urgent jobs.
Water through a Charlestown ceiling at 9pm, a switchboard sparking after a southerly. When a call is a genuine emergency it texts your own mobile with the details while the caller is still on the line, on every plan.
Areas we cover
Common questions
I work all over the Hunter, from Newcastle to Lake Mac, Maitland and Cessnock. Does that matter?
No. The AI answers wherever the job is. It takes the caller's suburb and details and books the job or captures the lead, so a call from Belmont while you're working in Mayfield still gets handled.
Can it handle an after-hours storm callout, like water through a ceiling at 10pm?
Yes. It answers, takes the address and the problem, and texts you straight away when it's a genuine emergency. You decide whether to head out or book it for the morning.
Do I need a new number?
No. You keep your existing 02 number or mobile and set up conditional call forwarding in your phone settings, in a few minutes. The dashboard has step-by-step instructions for the major AU carriers.
Will my customers know it's an AI?
It answers in natural, fluent English, takes the job details properly, and introduces itself as an AI so there are no surprises. No hold music, no offshore call centre.
What does it cost?
Solo is $99 a month, Teams is $299. Both start with a 7-day free trial.