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Tradies in Cairns

Aircon jobs stacking up in the wet? The office keeps pace.

Tradies Line is the AI operating system and job management software for Cairns tradies. Jobs, quotes, invoices and messages sit in one place, right through the wet season.

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The Tradies Line inbox for a Sydney plumbing business: customer threads across calls, texts, email, WhatsApp, website chat, Messenger and Instagram, with Wombo handling each one

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  • 271,408 people

    in the wider Cairns region at June 2025, ABS figures

  • $250 million

    HMAS Cairns wharf upgrade, with major milestones reached and $67.7 million awarded to local businesses

  • Around 10,500 claims

    after Cyclone Jasper in 2023, a $409 million insurance bill

The backlog the wet season leaves behind

  • The wet fills the phone faster than you can answer.

    Cyclone Jasper alone brought around 10,500 insurance claims. Every call still gets answered and logged instead of ringing out to the next tradie.

  • Aircon emergencies mean same-day quotes.

    In the wet, the heat and humidity don't let up, and a dead unit needs a number fast. Quoting from your own price list from a Redlynch roof gets it out before you're off the job.

  • More work than hands, and the invoicing slips.

    When the wet backs the jobs up, the paperwork is the first thing to slide. Raise the invoice from the job the same day, and with reminders on, the quiet ones get chased.

What it does for a Cairns trade business

  1. Every enquiry, answered.

    Customers keep ringing your 07 number. Calls you can't take forward to your AI receptionist, and Wombo, your AI office manager, answers website chat, WhatsApp, Messenger and Instagram and texts in your business name. Jobs get booked or the details taken, and anything urgent comes straight to you.

  2. Jobs and crews on one board.

    Every job lands on the calendar, the list and the map, crews get their own lanes, and you move a job between crews with a drag, and each person gets their day's run on their phone in one tap.

  3. Quotes out, invoices paid.

    Quotes are priced from your own price list and drafted for you to check and send; your customer accepts on their phone and it becomes a job. Invoices go out from the job with a pay link, and with reminders on, the unpaid ones get chased.

  4. It handles the wet-season surge end to end.

    When the first big storm rolls through and the calls stack up faster than you can answer, every enquiry gets logged. Quotes go out from your price list the same day, suburb by suburb from the northern beaches to the southern corridor.

  5. It keeps the books straight across a spread-out city.

    A northern beaches job in the morning, a Gordonvale job after lunch. Jobs, quotes and invoices stay together under the customer's record, so nothing gets lost between the two ends of town.

Some of the places we work

Tradies Line works anywhere in Australia, in every suburb and town, not just the ones named here.

  • Cairns City
  • Edge Hill
  • Manunda
  • Westcourt
  • Mooroobool
  • Earlville
  • Redlynch
  • Smithfield
  • Trinity Beach
  • Palm Cove
  • Edmonton
  • Bentley Park
  • Gordonvale
  • Portsmith

Common questions

I cover the northern beaches and the southern corridor. Does the job history stay sorted?

Yes. Every job, quote and invoice carries the suburb and the customer's details, so you can plan a beaches day and a Gordonvale day without digging through old texts.

Do you only cover the suburbs listed here?

No. Tradies Line works anywhere in Australia, so all of Cairns too, not just the suburbs named on this page. After-hours and wet-season callouts still get answered, booked if you've switched booking on, and confirmed by text.

What does Tradies Line do?

It's the AI operating system and job management software for a trade business: jobs and dispatch, quotes, invoices and payments, customer records and one inbox for every message, in one place, with AI staff doing the admin. Wombo, your AI office manager, does the work across all of it when you type or talk to him, and you check and send anything that goes out.

Do I need a new phone number?

No. You keep the number your customers already ring and forward it to Tradies Line on busy or no answer with one code from your carrier. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.

Does the customer know it's an AI?

If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.

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The whole office, not just the phone

See how it works for your trade

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Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.

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