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Tradies in Sydney

Stuck on the M5? The office keeps running while you drive.

Tradies Line is the AI operating system and job management software for Sydney tradies. Jobs, quotes, invoices and messages sit in one place, from a Parramatta reno to a Bondi call-out.

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The Tradies Line inbox for a Sydney plumbing business: customer threads across calls, texts, email, WhatsApp, website chat, Messenger and Instagram, with Wombo handling each one

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Rings in seconds. One call only. No sales follow-up.

  • 93 hours

    lost to Sydney rush-hour traffic in 2025

  • $434

    the NSW fine, plus 5 demerit points, for holding your phone while driving

  • 136,424 claims

    lodged after the December 2018 Sydney hailstorm, 30,738 of them for homes

The admin that piles up between suburbs

  • You're on the M4, the phone rings.

    Holding the phone while you drive costs $434 and 5 demerit points. The call still gets answered and logged, ready when you pull over.

  • A storm hits, and the quotes pile up.

    Hailstorm season means a backlog of roof and gutter quotes written from the ute at 9pm. Quoting from your own price list on your phone gets them out before the next tradie calls back first.

  • The strata job's done, the invoice isn't.

    An owners corporation wants paperwork, not a please-call-back. Raise the invoice from the job with a pay link, and with reminders on, the unpaid ones get chased.

What it does for a Sydney trade business

  1. Every enquiry, answered.

    Customers keep ringing your 02 number. Calls you can't take forward to your AI receptionist, and Wombo, your AI office manager, answers website chat, WhatsApp, Messenger and Instagram and texts in your business name. Jobs get booked or the details taken, and anything urgent comes straight to you.

  2. Jobs and crews on one board.

    Every job lands on the calendar, the list and the map, crews get their own lanes, and you move a job between crews with a drag, and each person gets their day's run on their phone in one tap.

  3. Quotes out, invoices paid.

    Quotes are priced from your own price list and drafted for you to check and send; your customer accepts on their phone and it becomes a job. Invoices go out from the job with a pay link, and with reminders on, the unpaid ones get chased.

  4. It handles the storm-season surge, not just the calls.

    When a hailstorm or an east coast low hits and roofs across the west are leaking at once, every enquiry lands in one inbox, whichever suburb it's from. Quotes go out from your price list the same night, and booked jobs land straight on the calendar.

  5. It keeps crews moving across the city.

    Penrith in the morning, Bondi after lunch. Each crew sees their own day on their phone, you see the whole week on a map, and moving a job is a drag to a new day.

Some of the suburbs we work in

Tradies Line works anywhere in Australia, in every suburb and town, not just the ones named here.

  • Parramatta
  • Blacktown
  • Penrith
  • Liverpool
  • Campbelltown
  • Bankstown
  • Fairfield
  • Castle Hill
  • Baulkham Hills
  • Rouse Hill
  • Marrickville
  • Ashfield
  • Burwood
  • Bondi Junction
  • Randwick
  • Maroubra
  • Chatswood
  • Hornsby
  • Ryde
  • Macquarie Park
  • Manly
  • Brookvale
  • Cronulla
  • Miranda
  • Hurstville

Common questions

Can it keep a job's history straight across Sydney's suburbs?

Yes. Every job, quote and invoice sits against the customer's record with the suburb and address attached, so a Parramatta reno or a Bondi repair has its whole history in one place.

Do you only cover the suburbs listed here?

No. Tradies Line works anywhere in Australia, so all of Sydney too, not just the suburbs named on this page. Wherever the job is, it gets answered, quoted and invoiced the same way.

What does Tradies Line do?

It's the AI operating system and job management software for a trade business: jobs and dispatch, quotes, invoices and payments, customer records and one inbox for every message, in one place, with AI staff doing the admin. Wombo, your AI office manager, does the work across all of it when you type or talk to him, and you check and send anything that goes out.

Do I need a new phone number?

No. You keep the number your customers already ring and forward it to Tradies Line on busy or no answer with one code from your carrier. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.

Does the customer know it's an AI?

If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.

All questions

The whole office, not just the phone

See how it works for your trade

Ready to hand the office over?

Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.

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No card, no time limit.