AI office manager

Talk to Wombo from the ute. He does the office.

Wombo is the AI office manager in Tradies Line. Ask him for any job, quote or customer, and he drafts quotes and invoices for you to check and send.

No card, no time limit.

The Tradies Line inbox for a Sydney plumbing business: customer threads across calls, texts, email, WhatsApp, website chat, Messenger and Instagram, with Wombo handling each one

WomboYour AI office manager

Ask Wombo anything

Wombo, in short

Wombo is the AI office manager in Tradies Line, the AI operating system and job management software for trade businesses in Australia and New Zealand. You type or talk to him from any page of the dashboard, on your phone or your computer. He finds anything in the system, drafts quotes and invoices from your price list for you to check and send, keeps jobs, customers and prices up to date, and answers your customers' messages in your business name.

What Wombo does
Ask him By typing or holding to talk, from any page
He finds Any job, quote, invoice, customer or price
He drafts Quotes from your price list, invoices and email replies
He updates Jobs, customers and your price list
He answers Website chat, WhatsApp, Messenger, Instagram, and texts in Australia
Sends on his own Replies to customer messages, when AI replies are on
Never on his own Sends a quote or invoice, or moves money

Ask him like you'd ask the office

Ask in your own words and the answer comes back with the records attached, so you can open the job, the invoice or the quote straight from his reply.

  • What's on, who owes you, and which quotes are still out
  • The record you need, or a filtered list of them
  • Anything he drafts waits for you to check
Wombo, the Tradies Line character, in a hi-vis work shirt

He answers your customers too

When a customer writes in, Wombo replies in your business name on whichever app they used. He books the job when booking is on, drafts email replies for you to send, and tells you straight away when something can't wait.

A quote, start to finish, with Wombo

  1. You ask

    “Quote the Henderson job, callout and a mixer tap.”

  2. He prices it

    From your price list: callout fee $120, mixer tap supply and fit $285.

  3. You check it

    The draft waits for you. Change a line, or send it as it is.

  4. Henderson says yes

    On their phone, and the quote becomes a job ready to schedule.

Why an office manager, not another app

  • One place to ask

    No menus to learn. Ask for what you need and he brings it up.

  • Your prices, your rules

    He works from your price list, your hours and the suburbs you cover, not guesses.

  • You're still the boss

    Quotes and invoices wait for you to send, and nothing moves money until you say so.

Questions about Wombo

What can I ask Wombo to do?

Anything you'd ask someone in the office. Find a job, quote, invoice or customer. Ask what's on tomorrow, who owes you money or which quotes are still out. Have him draft a quote priced from your price list, draft an invoice, add a job or a customer, change a price, or start chasing an overdue invoice.

Do I type to Wombo or talk to him?

Either. Hold to talk or type, from any page in the dashboard, on your phone or your computer.

Does Wombo send quotes and invoices on his own?

No. He drafts them and you check and send. Nothing goes to a customer or moves money until you say so. The one thing he sends on his own is replies to customer messages, in conversations where AI replies are on, and you can take over any time.

Which AI staff come with Tradies Line?

AI office manager (Wombo): does the work across the system when you type or talk to him: finds any job, quote, invoice or customer, drafts quotes and invoices from your price list for you to check and send, and updates jobs, customers and prices. He also answers website chat, WhatsApp, Messenger, Instagram and texts in your business name, books jobs when booking is on, drafts email replies and flags anything urgent to you. AI receptionist: answers the calls you can't take on the number your customers already know, day or night, finds out the job and the suburb, books it into your calendar when booking is on and texts the customer a confirmation. AI quoting: prices and drafts quotes from your own price list for you to send, and with follow-ups on, nudges customers before a quote expires. AI invoicing: drafts invoices with a pay link for you to send, and with reminders on, chases the unpaid ones.

Does the customer know it's an AI?

If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.

Which messages does it answer?

Website chat, WhatsApp, Facebook Messenger and Instagram, all in one inbox, plus two-way texts in Australia. Wombo replies in your business name, can book the job when booking is on, and flags anything urgent to you. Email lands in the same inbox, with replies drafted for you to send.

Where are my calls and messages stored, and who can see them?

Calls, transcripts and messages are saved against the customer and the job. Only people in your business can see them in your dashboard, plus our team when they need to help you. Our database is in Sydney, and we don't sell your data. The Privacy Policy has the detail.

All questions

Ready to hand the office over?

Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.

Start free

No card, no time limit.