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Tradies in Melbourne

Crawling down the Monash? The quote still goes out tonight.

Tradies Line is the AI operating system and job management software for Melbourne tradies. Jobs, quotes, invoices and messages sit in one place, from Werribee to the inner suburbs.

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The Tradies Line inbox for a Sydney plumbing business: customer threads across calls, texts, email, WhatsApp, website chat, Messenger and Instagram, with Wombo handling each one

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  • 103 hours

    lost to Melbourne rush-hour traffic in 2025, the most of any east coast city

  • Over 2 million

    Victorians use gas in their homes and businesses, more than any other state, with new electrification rules phasing in from 2027

  • 530,000+

    homes and businesses lost power at the peak of the 13 February 2024 storm, some for days

The paperwork that stacks up over winter

  • You're crawling down the Monash.

    Peak hour swallows hours a week. The calls that land while you drive still get answered and logged, instead of ringing out.

  • Winter quotes pile up by the dozen.

    A cold snap means a run of no-heat callouts and a backlog of quotes to write after hours. Quoting from your own price list gets them out the same night instead of the weekend.

  • New estate, new customer, no paper trail.

    Melton and Tarneit owners want an invoice they can pay on the spot, not a handwritten note. Raise it from the job with a pay link, and with reminders on, the slow payers get chased for you.

What it does for a Melbourne trade business

  1. Every enquiry, answered.

    Customers keep ringing your 03 number. Calls you can't take forward to your AI receptionist, and Wombo, your AI office manager, answers website chat, WhatsApp, Messenger and Instagram and texts in your business name. Jobs get booked or the details taken, and anything urgent comes straight to you.

  2. Jobs and crews on one board.

    Every job lands on the calendar, the list and the map, crews get their own lanes, and you move a job between crews with a drag, and each person gets their day's run on their phone in one tap.

  3. Quotes out, invoices paid.

    Quotes are priced from your own price list and drafted for you to check and send; your customer accepts on their phone and it becomes a job. Invoices go out from the job with a pay link, and with reminders on, the unpaid ones get chased.

  4. It keeps up with the winter rush, not just the ringing phone.

    When heaters and hot water systems fail across the growth corridors, every enquiry across call, text and web chat lands in one inbox. Quotes go out from your price list the same night, and jobs land straight on the calendar.

  5. It keeps crews running corridor to corridor.

    Werribee in the morning, Craigieburn after lunch. Each crew works off their own day on their phone, you see the whole week on a map, and a reshuffled job is a drag to a new slot.

Some of the suburbs we work in

Tradies Line works anywhere in Australia, in every suburb and town, not just the ones named here.

  • Richmond
  • Fitzroy
  • Carlton
  • South Yarra
  • St Kilda
  • Brunswick
  • Preston
  • Reservoir
  • Craigieburn
  • Epping
  • Footscray
  • Werribee
  • Tarneit
  • Point Cook
  • Box Hill
  • Camberwell
  • Glen Waverley
  • Ringwood
  • Dandenong
  • Cranbourne
  • Clyde North
  • Pakenham
  • Brighton
  • Frankston

Common questions

Winter heater breakdowns flood my phone in July. Does the rest of the paperwork keep up?

Yes. Every call becomes a job or a lead tied to the customer's record, with the suburb and the problem attached, so quoting and booking keep pace instead of banking up behind the calls.

Do you only cover the suburbs listed here?

No. Tradies Line works anywhere in Australia, so all of Melbourne too, not just the suburbs named on this page. The same job, quote and invoice flow applies wherever you work.

What does Tradies Line do?

It's the AI operating system and job management software for a trade business: jobs and dispatch, quotes, invoices and payments, customer records and one inbox for every message, in one place, with AI staff doing the admin. Wombo, your AI office manager, does the work across all of it when you type or talk to him, and you check and send anything that goes out.

Do I need a new phone number?

No. You keep the number your customers already ring and forward it to Tradies Line on busy or no answer with one code from your carrier. Turn it off the same way. Your carrier may charge for forwarded minutes; we don't.

Does the customer know it's an AI?

If a caller asks whether they're talking to a person, your AI tells them straight away that it's the AI receptionist for your business. In messages, Wombo says he's your AI assistant if asked. Calls are recorded, and your AI tells the caller so during the call. Our AI disclosure explains it for your customers.

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The whole office, not just the phone

See how it works for your trade

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Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.

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No card, no time limit.