Tradies in Canberra
Minus 5 and the pipes let go. Your phone still gets answered.
Tradies Line is the AI receptionist for Canberra tradies. When a cold snap bursts the pipes or a customer rings from their desk, it answers the calls you can't take. It books the job or captures the lead, and confirms it by text.
No card needed. Keep your existing 02 number or mobile.
60 to 80 frost mornings
a year in Australia's coldest capital, when pipes burst and heaters die
70,221 public servants
based in the ACT in June 2025, ringing from their desks 9 to 5 when you can't pick up
$1.65 billion
the repair bill from the January 2020 hailstorm, still the benchmark storm event
The calls that go to whoever picks up first
Minus 5, and the pipes let go.
Cold snaps mean burst-pipe and no-heat callouts all day. The calls you can't take go to whoever answers first.
Your customers ring from their desks.
Public servants call during work hours, exactly when you're on the tools. Miss it and you're playing phone tag.
Belconnen to Tuggeranong is a trek.
Five town centres and Queanbeyan over the border. You can't take calls on the Parkway.
What it does on a Canberra call
It answers on your existing 02 number.
Your customers keep ringing the number they already know. When you're on the tools, driving, or off for the night, the call forwards to your AI receptionist and gets answered in a natural local voice.
It books the job or takes the lead.
It books the job straight onto your calendar, or captures a structured lead with the suburb and the details you need to quote. One SMS confirms any booking, in your business name.
It's built for the gas switch-off work.
No new gas connections since 2023 and an all-electric target mean heat pump, hot water and switchboard jobs stacking up. It captures each enquiry as a structured lead so your quote queue stays in order, working to your services, prices and hours.
It texts you on urgent jobs.
A burst pipe at 6am in July, no heat in a hard frost. When a call is a genuine emergency it texts your own mobile with the details while the caller is still on the line, on every plan.
Major suburbs we cover
Common questions
Most of my calls come during work hours, when I'm on the tools. Does this actually help?
That's the main event. Public servants ring from their desks 9 to 5. The AI answers, books or captures the lead, so you ring back once, not five times.
I work both sides of the border, ACT and Queanbeyan. Any difference?
None for your phone. Callers reach the same number wherever the job is. Your licence paperwork is the only cross-border homework.
Do I need a new number?
No. You keep your existing 02 number or mobile and set up conditional call forwarding in your phone settings, in a few minutes. The dashboard has step-by-step instructions for the major AU carriers.
Will my customers know it's an AI?
It answers in natural, fluent English, takes the job details properly, and introduces itself as an AI so there are no surprises. No hold music, no offshore call centre.
What does it cost?
Solo is $99 a month, Teams is $299. Both start with a 7-day free trial.