Compared
Our pick for most tradies is Tradies Line, because the customer record fills itself in. The AI receptionist answers your calls and the inbox catches every message, and both land on the customer's record next to their jobs, quotes and invoices. HubSpot and Pipedrive are general business CRMs, not built for trades, and Tradify doesn't mention logging calls.
No card, no time limit.
Our pick: Tradies Line
Job management software with AI staff for trade businesses. A customer's record builds itself from calls, messages, jobs, quotes and invoices.
No card, no time limit.
We make Tradies Line. Every other product's facts come from its own website or app store listing, checked on 6 October 2026. Each number links to the page the fact came from. On a phone, swipe the table sideways.
| What you get | Tradies Line | HubSpot | Pipedrive | ServiceM8 | Tradify | Jobber |
|---|---|---|---|---|---|---|
| AI answers the call and logs it | Yes: the AI receptionist answers the calls you miss and the call lands on the record, on paid plans or Free with a calls top-up | Customer Agent Voice, in public beta, on Professional plans with credits; Australian availability not stated [1] | Not mentioned [1] | An AI Phone Agent with its paid phone add-on; calls save to the job card [1] [2] | Not mentioned [1] | Its AI Receptionist isn't available in Australia [1] |
| Messages on the record | Calls, website chat, WhatsApp, Messenger, Instagram and email, plus texts in Australia on paid plans | Email and Messenger on every plan; WhatsApp on Professional plans; Instagram not mentioned [2] | Email from its Growth plan; WhatsApp in beta from Growth; texts through other apps [2] | Texts and email, saved to the job diary [3] | Emails and texts you send; customer replies not mentioned [1] | Emails and texts you send; two-way texts not in Australia [2] |
| Jobs, quotes and invoices on the record | Yes: every job, quote and invoice you do for them | Invoices from the record; quotes need a Professional plan; no jobs mentioned [3] | No jobs; quotes are an add-on below Premium, and invoices go through apps like QuickBooks or Xero [3] | The client's jobs, including quotes [4] | Jobs, quotes and invoices attach to the customer profile [2] | Yes: requests, quotes, jobs and invoices [3] |
| Company records with their people | Yes: a company record with ABN or NZBN and its people | Yes, with contacts linked [4] | Yes, organisations with linked people [4] | Basic: one customer field holding its contacts [5] | One primary contact; extra contacts only through Sites [3] | A company name with extra contacts; no separate company record mentioned [3] |
| Priced per | Business | Seat [5] | Seat [5] | Business [4] | User [1] | Plan, with a set number of users [4] |
| Australia and NZ | Both | Australia; NZ local numbers listed [5] | Sold in 150 countries; Australia and NZ not named [6] | Both [6] | Both [1] | Usable in Australia, priced in US dollars [4] [5] |
Job management software with AI staff for trade businesses. A customer's record builds itself from calls, messages, jobs, quotes and invoices.
Good at
Watch for
From our own product and pricing.
General businesses running marketing, sales and service; not built for trades.
Watch for
Sources, checked 6 October 2026: [1] knowledge.hubspot.com/calling/set-up-customer-agent-voice , [2] knowledge.hubspot.com/inbox/connect-whatsapp-to-the-conversations-inbox , [3] knowledge.hubspot.com/invoices/set-up-the-hubspot-invoices-tool , [4] knowledge.hubspot.com/object-settings/automatically-create-and-associate-companies-with-contacts , [5] hubspot.com/pricing/crm?currency=AUD
Sales teams; a sales-pipeline CRM, not built for trades.
Watch for
Sources, checked 6 October 2026: [1] pipedrive.com/en/features , [2] support.pipedrive.com/en/article/whatsapp-integration , [3] support.pipedrive.com/en/article/smart-docs , [4] support.pipedrive.com/en/article/contacts-people-and-organizations , [5] pipedrive.com/en/pricing , [6] pipedrive.com/en , [7] support.pipedrive.com/en/article/how-can-i-make-calls-in-pipedrive
Tradies and service businesses; the client card shows each client's jobs.
Watch for
Sources, checked 6 October 2026: [1] support.servicem8.com/help-center/servicem8-add-ons/servicem8-phone-agent/introducing-the-servicem8-phone-agent , [2] servicem8.com/au/phone , [3] support.servicem8.com/help-center/desktop/basics/how-to-use-servicem8s-two-way-sms , [4] servicem8.com/au/pricing , [5] support.servicem8.com/help-center/desktop/basics/client-card-overview , [6] support.servicem8.com/help-center/servicem8-add-ons/servicem8-phone/servicem8-phone-faqs
Trade businesses, from tradies who want the basics to large teams.
Watch for
Sources, checked 6 October 2026: [1] tradifyhq.com/au/pricing , [2] help.tradifyhq.com/hc/en-us/articles/20039374085529-Start-a-Job-from-the-Customer-Profile , [3] help.tradifyhq.com/hc/en-us/articles/360020624153-How-To-Create-a-Site-in-Tradify-Web
Home and commercial service businesses, solo to multi-crew.
Watch for
Sources, checked 6 October 2026: [1] help.getjobber.com/en/articles/receptionistpowered-by-jobber-ai , [2] getjobber.com/features/field-service-crm , [3] help.getjobber.com/en/articles/client-basics , [4] getjobber.com/pricing , [5] help.getjobber.com/en/articles/payment-integrations
We make Tradies Line, so weigh what we say about ourselves. This page covers where Tradies Line does more; each product's own site has the rest. Every fact about another product comes from that company's own website or app store listing, linked under each one, checked on 6 October 2026. Prices are per month as each site shows them, including whether GST is added. Tradies Line is not GST registered, so its prices are the full price.
Tradies Line does. Its AI receptionist answers the calls you miss, and the call lands on the customer's record with their jobs, quotes and invoices. ServiceM8 saves calls to the job card with its paid phone add-on, Pipedrive needs a separate calling app, and Jobber's AI Receptionist isn't available in Australia.
They're general business CRMs, built for marketing and sales teams. Pipedrive has no jobs, and HubSpot's quotes for new accounts need a Professional plan. Tradies Line keeps jobs, quotes and invoices on the customer's record, priced per business, not per seat.
As of October 2026, HubSpot and Pipedrive charge per seat, Tradify per user, and Jobber's plans include a set number of users. ServiceM8 and Tradies Line charge per business.
Yes. Tradies Line imports your customers from a spreadsheet and exports the ones you pick to CSV if you ever leave. HubSpot, Pipedrive, ServiceM8, Tradify and Jobber import from a spreadsheet too.
Jobs, quotes, invoices and every customer message in one place, with Wombo doing the admin while you're on the tools.
Start freeNo card, no time limit.