# Tradies Line

> Tradies Line is the AI operating system and job management software for small and medium trade businesses in Australia and New Zealand, from sole traders to crews. Jobs, quotes, invoices, payments, customer records and every message sit in one place, and AI staff do the work across all of it: Wombo, the AI office manager you type or talk to, an AI receptionist, AI quoting and AI invoicing. They draft the quotes and invoices; you check and send.

What sets it apart: the AI is not a chatbot bolted onto job software. The owner types or talks to Wombo in the dashboard ("who owes me money?", "quote the Henderson job, callout and a mixer tap") and he does the work in the system itself: he finds jobs, quotes, invoices and customers, drafts quotes and invoices from the business's own price list, and updates jobs, customers and prices. Quotes and invoices are legal documents, so the owner checks and sends them. That approval step is deliberate.

Who it is for: sole traders and small to medium crews doing service work (call-outs, repairs, maintenance, regular visits) in Australia and New Zealand. It starts on a free plan and is set up from the dashboard, without the cost or rollout of enterprise field-service software. It does not yet do deposits, progress claims or variations, so it is not built for staged building or renovation projects; builders and carpenters use it for repairs, maintenance and small jobs.

How the AI talks to customers: calls are answered in the business's name, and if a caller asks whether they are talking to a person, the AI says straight away that it is an AI. Calls are recorded, and the caller is told so during the call. The AI never gives a firm price, never takes a payment on a call, and cannot transfer a caller to a person mid-call; urgent jobs are texted to the owner while the caller is on the line. The only calls it places are opt-in reminders about unpaid invoices. Email is never answered on its own: replies are drafted for a person to send.

## The four AI staff

- AI office manager (Wombo): does the work across the system when you type or talk to him: finds any job, quote, invoice or customer, drafts quotes and invoices from your price list for you to check and send, and updates jobs, customers and prices. He also answers website chat, WhatsApp, Messenger, Instagram and texts in your business name, books jobs when booking is on, drafts email replies and flags anything urgent to you.
- AI receptionist: answers the calls you can't take on the number your customers already know, day or night, finds out the job and the suburb, books it into your calendar when booking is on and texts the customer a confirmation.
- AI quoting: prices and drafts quotes from your own price list for you to send, and with follow-ups on, nudges customers before a quote expires.
- AI invoicing: drafts invoices with a pay link for you to send, and with reminders on, chases the unpaid ones.

## Plans

Plans: Free, Starter, Pro, Enterprise. Free has no card and no time limit. Every plan runs the same product and every integration; plans differ in monthly allowances of calls, texts and AI credits, and in how many people can log in. There is no setup fee. Current prices: https://tradiesline.ai/pricing. Depending on the owner's mobile plan, their carrier may charge for forwarded call minutes; those charges come from the carrier, not Tradies Line.

## Pages for each AI staff member

- [AI office manager](https://tradiesline.ai/ai-office-manager): Wombo. Type or talk to him and he does the admin.
- [AI receptionist](https://tradiesline.ai/ai-receptionist): Answers the calls you can't take.
- [AI quoting](https://tradiesline.ai/quotes#ai-quoting): Drafts quotes from your price list.
- [AI invoicing](https://tradiesline.ai/invoicing#ai-invoicing): Drafts invoices and chases the unpaid ones.

## Pages for each part of the office

- [Job management](https://tradiesline.ai/job-management): Jobs, crews and dispatch on one board.
- [Quotes and estimates](https://tradiesline.ai/quotes): From your price list to a yes on their phone.
- [Invoicing and payments](https://tradiesline.ai/invoicing): A pay link on every invoice, and chasing.
- [Customer records](https://tradiesline.ai/crm): Every call, job and message on one record.
- [Shared inbox](https://tradiesline.ai/inbox): Calls, chat, texts and socials in one place.

## Plans and answers

- [Pricing](https://tradiesline.ai/pricing): the four plans and what each includes
- [FAQ](https://tradiesline.ai/faq): every question the site answers, grouped by topic
- [Full text for AI tools](https://tradiesline.ai/llms-full.txt): every page summary, fact and answer in one file

## Trades

- [All trades](https://tradiesline.ai/trades)
- [Electricians](https://tradiesline.ai/trades/electricians): No-power calls answered, jobs booked, switchboard quotes drafted, invoices chased for you.
- [Plumbers](https://tradiesline.ai/trades/plumbers): Burst pipes and blocked drains answered, jobs booked, quotes drafted, invoices chased.
- [HVAC & air con](https://tradiesline.ai/trades/air-conditioning): Heatwave rush answered, services and installs booked, quotes drafted, invoices chased.
- [Builders](https://tradiesline.ai/trades/builders): Repair and maintenance calls answered, small jobs booked, quotes drafted, invoices chased.
- [Carpenters](https://tradiesline.ai/trades/carpenters): Door, deck and repair calls answered, jobs booked, quotes drafted, invoices chased.
- [Painters](https://tradiesline.ai/trades/painters): Quote requests answered, site visits booked, quotes drafted, invoices chased.
- [Landscapers](https://tradiesline.ai/trades/landscapers): Garden and mowing calls answered, visits booked, quotes drafted, invoices chased.
- [Cleaners](https://tradiesline.ai/trades/cleaners): Cleaning enquiries answered, regulars booked, quotes drafted, invoices chased.
- [Roofers](https://tradiesline.ai/trades/roofing-and-guttering): Storm calls answered, inspections and gutter cleans booked, quotes drafted, invoices chased.
- [Handyman services](https://tradiesline.ai/trades/handyman): Odd-job calls answered, lists booked or quoted from your prices, invoices chased for you.
- [Pool cleaning](https://tradiesline.ai/trades/pool-cleaning): New-customer calls answered, cleans booked onto the round, quotes drafted, invoices chased.

## Places

- [Places](https://tradiesline.ai/places): Tradies Line works anywhere in Australia and New Zealand; these local pages are examples, not a service boundary
- [Sydney](https://tradiesline.ai/places/sydney): Jobs, quotes and invoices sorted for Sydney tradies, traffic and all.
- [Melbourne](https://tradiesline.ai/places/melbourne): Jobs, quotes and invoices sorted for Melbourne tradies, growth corridors included.
- [Brisbane](https://tradiesline.ai/places/brisbane): Jobs, quotes and invoices sorted for Brisbane tradies, storm season and all.
- [Perth](https://tradiesline.ai/places/perth): Jobs, quotes and invoices sorted for Perth tradies, NOR and SOR both.
- [Adelaide](https://tradiesline.ai/places/adelaide): Jobs, quotes and invoices sorted for Adelaide tradies, heatwave season included.
- [Canberra](https://tradiesline.ai/places/canberra): Jobs, quotes and invoices sorted for Canberra tradies, frost mornings and all.
- [Darwin](https://tradiesline.ai/places/darwin): Jobs, quotes and invoices sorted for Darwin tradies, build-up heat included.
- [Hobart](https://tradiesline.ai/places/hobart): Jobs, quotes and invoices sorted for Hobart tradies, heating season and all.
- [Newcastle](https://tradiesline.ai/places/newcastle): Jobs, quotes and invoices sorted for the whole Hunter, storms and all.
- [Cairns](https://tradiesline.ai/places/cairns): Jobs, quotes and invoices sorted for Cairns tradies, wet season and all.
- [Geraldton](https://tradiesline.ai/places/geraldton): Jobs, quotes and invoices sorted for Geraldton tradies, no branch down the road to lean on.
- [Central Coast](https://tradiesline.ai/places/central-coast): Jobs, quotes and invoices sorted for Coast tradies, M1 traffic and all.
- [South Coast](https://tradiesline.ai/places/south-coast): Jobs, quotes and invoices sorted across the Shoalhaven, Eurobodalla and Bega Valley.
- [Gold Coast](https://tradiesline.ai/places/gold-coast): Jobs, quotes and invoices sorted for Gold Coast tradies, strata towers included.
- [Sunshine Coast](https://tradiesline.ai/places/sunshine-coast): Jobs, quotes and invoices sorted for Sunshine Coast tradies, growth corridor and all.
- [Margaret River](https://tradiesline.ai/places/margaret-river): Jobs, quotes and invoices sorted along the strip, Busselton to Augusta.
- [Auckland](https://tradiesline.ai/places/auckland): Jobs, quotes and invoices sorted for Auckland tradies, motorway traffic and all.
- [Wellington](https://tradiesline.ai/places/wellington): Jobs, quotes and invoices sorted for Wellington tradies, wind days and all.
- [Christchurch](https://tradiesline.ai/places/christchurch): Jobs, quotes and invoices sorted for Christchurch tradies, Selwyn growth and all.

## Integrations

- [All integrations](https://tradiesline.ai/integrations)
- [ServiceM8](https://tradiesline.ai/integrations/servicem8): Every booked job lands in ServiceM8 with the customer, address, time and notes.
- [Xero](https://tradiesline.ai/integrations/xero): Invoices go out through Xero and update to paid on their own.
- [Google Calendar](https://tradiesline.ai/integrations/google-calendar): The jobs you assign to yourself sync to Google Calendar automatically.
- [Outlook Calendar](https://tradiesline.ai/integrations/outlook-calendar): The jobs you assign to yourself sync to Outlook automatically.

## Company and legal

- [About Tradies Line](https://tradiesline.ai/about): who runs it, where, and how to reach us
- [Talk to us](https://tradiesline.ai/contact): contact form, or book a 15-minute call with a founder
- [Privacy Policy](https://tradiesline.ai/privacy)
- [Terms of Service](https://tradiesline.ai/terms)
- [AI disclosure, Australia](https://tradiesline.ai/ai-disclosure-au): how the AI identifies itself to callers and messages
- [AI disclosure, New Zealand](https://tradiesline.ai/ai-disclosure-nz)

## Optional

- [Blog](https://tradiesline.ai/blog): guides for tradies
- [Blog feed](https://tradiesline.ai/blog/rss.xml): every article as RSS